Quick Start Guide

Checkout some of the main features to get up and running!

Topics include: sell, submit to production, track, fit, alter, and deliver.

For more information: contact your account representative, or email hi@101chaos.com

Get to know Chaos

POS has everything needed to enter orders, measurements or conduct fittings: products, shopping cart, customers and measurements.

Actions performed on POS tab:

  1. Enter orders – click product to add to cart, then customize products and complete or checkout (if you have “Chaos Payments” enabled to accept credit/debit card)
  2. Conduct fittings – select a customer and click the measurement button.
  3. Enter measurements – select a customer and click the measurement button.


Style editor allows you to style custom garments. It is available either in the Shopping Cart on the POS tab, or on the “Manage Custom Garment” form on the ORDERS tab.

Style editors have different formats depending on the manufacturer of the garment being styled (since different manufacturers allow different design features and options).


Style editors generally have 4 sections:

  1. Style Template – Set style pre-sets that pre-fill style options based on the template chosen.
  2. Standard Design – Includes design options (e.g. jacket lapels and button closure) that will generally be modified at each sale.
  3. Advanced Design – Includes design options that are much less frequently changed. Example jacket front facing.
  4. Fabric & Trim – Includes fabrics, linings and trims such as buttons.


Custom Style Editors – available in the Bespoke plan. 

  • Create new design fields
  • Change manufacturer design settings (custom labels, custom design option names)
  • Create special sales flow rules
  • Build in sales rules such as up-sell and cross-sell
  • Add custom algorithms and conditional logic to match business processes


Customer form is used to add a new customer or edit an existing customer.


Measurement form allows you to manage measurements in the following ways:

  1. Body + Garment Profiles: Enter body measurements and create garment profiles using bodyfinished or a mix of body+finished measurements.
    1. Body (skin): Measure customer’s body/skin measurements and send these body measurements to your manufacturer to make garments.
    2. Finished: This is used to send finished/garment measurements to your manufacturer to make garments.
    3. Mixed (Body and Finished): Measure and send a mix of body and garment measurements to manufacturer to make garments. For ex. Yong Zheng requires this mix of measurements for each garment.
    4. Garment Profiles: This allows you to save, for each customer, different size profiles for garments. For example take one body measurement, then save different size profiles for dress shirt, casual shirt, polo, Havana shirt, etc.
  2. Standard Size: Enter body measurements for reference, then select standard size method for the garment.
    1. Try-on:  Setup a set of fit garments along with their measurements and allowed +/- edits.
    2. Euro:
    3. US & UK:
    4. Custom:  retailer defined
  3. 3D Body Scan: Scanned files are uploaded based on 3d body scan device used.


Pro Tips:

  • Every measurement type (except 3d scan) allows you to enter BODY MEASUREMENTS.
  • However with each type the final measurement sent to manufacturer may be different (body, finished, mixed, standard sizes).
  • Review the section below for measurement type you use.


Body Measurements (+ Garment Profiles)

> send body measurements and fit to manufacturer (manufacturer adds allowance based on their fit allowance table)


Finished Measurements (+ Garment Profiles)

> send Finished measurements to manufacturer (manufacturer makes garments to exact measurements provided)


Mixed Measurements (+ Garment Profiles)

> send body & garment/finished measurements and fit to manufacturer (manufacturer adds allowance based on their fit allowance table)


Standard Size

> send standard size to manufacturer (manufacturer uses standard block sizes to make garment)


3D Body Scan

> send body scan files to manufacturer (manufacturer uses data inside body scan files to make garment, according to proprietary logic)

Create orders, add customers, and take measurements

  • Add product to cart
    • custom or RTW products.
    • Personalize custom products using the “Style Editor” (choose style options, and add fabric and trim)
    • Enter price.
      • Retail can be automatically calculated for custom garments based on profit margin requirements, style details, or other factors such as customer height and weight.
      • Stock item prices can be set as fixed price.
  • Add customer
    • use customer form to add customer
    • measurements can also be added but not required at this step.
  • Complete order or Checkout
  • Your are done!
    • Note that after order is created, custom garments are NOT submitted to factory for manufacturing. You can review and edit custom orders until you submit to factory. At that time it is locked for editing (view-only)
  • Chaos supports the measurement types below. The measurement form will ONLY display the type of measurements you have either chosen for a manufacturer or which are REQUIRED by the manufacturer.
  • Most retailers use either Body, Finished or Try-on measurements.
  • Body measurements is always available. then either Finished or Try-on measurements are available depending on what you choose to use.


Measurement Types:

    • Body measurements
      • this is always available to take skin measurements of customer.
      • these measurements will be sent with orders for any manufacturer who you choose to send body measurements for.
    • Finished
      • body measurements shown as reference next to each finished measurement.
      • Adjust finished measurements +/- to get desired final measurements for garment.
      • these measurements (shown in the “Final Measurement” column) will be sent to manufacturers if you choose finished to send to them.
    • Custom Sizes
      • This is a mix of body and finished measurements. Some manufacturer require submitting orders with both body and finished measurements.
    • Standard Sizes
      • Euro
      • US and UK
      • Try-on
      • Custom – setup by retailer
    • 3D Body Scan
      • 3d body scanned files used to make garments.

Submit orders to production

  • Custom garments are on hold until released to production
  • All details can be changed prior to starting production
    • Change style details
    • Replace fabric, lining
  • Once details are finalized you can submit to production
  • Complete Production Checklist
  • Approve Fabric Orders (custom garments cannot be submitted to factory without any CMT fabric and lining ordered)
    • fabric yardage is calculated for each garment based on customer measurements, weight, garment type, fabric pattern and garment design details.
    • You can override any calculated fabric qty calculated. Simply change the value and SAVE order before submitting to production.
    • Once approved, this will automatically generate emails to the fabric vendor(s) with instructions to ship the cut lengths to the manufacturer that will make each garment.
  • Once fabric order is approved and checklist completed, submit to production.
  • This will route the order to factory with tailoring instructions, measurements and other details to make the garment.